Business

Business

Creating a Dignified High Performance Culture

How would you explain a high performance culture? And how would you make it dignified? Don't laugh: it's not only possible, it's being done!...
David DeWolf
2 min read

Customer Experience is More than Great Digital User Experience

Few people really understand the difference between customer experience and user experience and the impact that one can have on the other. A great...
David DeWolf
42 sec read

Networking the Introvert Way

Instead of relying on traditional "meat markets” to make connections, I choose to target specific individuals for whom I have a profound respect and...
David DeWolf
2 min read

Digital Doesn’t Matter: Why You Should Focus on …

Customer experience is all about the interaction a customer has with a brand. It’s not the digital experience, the lobby experience, or the experience...
David DeWolf
2 min read

App Fatigue and Other Takeaways from Brainstorm Tech

App fatigue, ad tech, share economy, and more: my experience at Brainstorm Tech left me with quite a list of takeaways.
David DeWolf
1 min read

Finding Talent: Takeaways from Brainstorm Tech

Finding talent was a hot topic at Brainstorm Tech, and this is what I shared with my team at 3Pillar when I returned.
David DeWolf
47 sec read