Business

Why reputation matters when it comes to deep personalization

Your reputation matters when it comes to deep personalization In a recent article, Fast Company outlined United’s struggle with deep personalization. The author describes...
David DeWolf
1 min read

Stay close to your customer, even if it is …

Several years ago I sat with one of my mentors and asked for his advice. Having been a big time CEO for several decades,...
David DeWolf
1 min read

Why network when you can attend these events?

I’ve made it no secret that I’m far from the world’s best networker. In fact, as a raging introvert, I struggle to enjoy your...
David DeWolf
2 min read

How to turn key employee turnover into an accelerator

We were just over two months away from wrapping up our best year ever. Momentum was strong. Morale was high. And, the team I...
David DeWolf
1 min read

Why aren’t smart people enough?

It takes more than just having smart people. You need leadership, too.
David DeWolf
1 min read

Why resisting change is only hurting yourself

How much time are you wasting by resisting change? Instead of dreading the inevitable, think about what it makes possible. Perhaps an upgrade is...
David DeWolf
1 min read