The Weekly Shufflepass is a series of short podcasts in which I talk about something that’s on my mind. They are quick tidbits. No frills. No production. Just helpful thoughts on how you can go, do something greater than yourself.
What happens when a client relationship comes to an end? Do you wind things down gracefully? Are you easy to do business with, or do you make it difficult for folks to leave? In this episode, I share share one key to building a strong brand and repeat customers.