Blog

Read my thoughts on leadership, business, family, and more.
Thrive in the Digital Economy
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Succeed in the digital economy by changing the way your organization thinks.

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Diversity: How we built a 50% female leadership team
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Several months ago, my daughter Catherine decided to play dodgeball during lunch with several students from her seventh-grade class. Knowing she was a stellar athlete, one of the boys in…

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How my bad habit sabotaged productivity for my team
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Over the past 12 years of my career, I have ruined vacations for nearly an entire generation of my employees. Like it or not, as leaders, people watch, and emulate,…

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Purpose and Profit Can and Should Coexist
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Too often, our society pits purpose and profit as opposing forces, as individuals pitch their camp in one of two extremes. On one side, purpose-driven zealots rail at the thought…

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Is your purpose statement really just a marketing gimmick?
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When Simon Sinek’s Ted Talk, How Great Leaders Inspire Action, went viral, it fueled the resurgence of the purpose-driven organization. Of course, the best practice in corporate development has long…

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Is the Sharing Economy furthering the wealth divide?
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I spent a good part of last week at one of my favorite conferences of the year – Fortune’s BrainstormTech conference. The conference brings together executives from the Media, Technology…

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Why reputation matters when it comes to deep personalization
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Your reputation matters when it comes to deep personalization In a recent article, Fast Company outlined United’s struggle with deep personalization. The author describes the challenge that Linda Jojo, United’s…

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Server looking at customers from afar.
Stay close to your customer, even if it is cliche
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Several years ago I sat with one of my mentors and asked for his advice. He’d been a big-time CEO for several decades, and I felt like all of our…

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4 Counterintuitive Actions That Improve Productivity
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Most of us don’t know how to take a break. Holidays, vacations, and weekends don’t really give us the downtime we need to recharge our batteries, clear our minds and…

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Two tricks for limiting email fatigue
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Email fatigue is one of the most rampant illnesses in America today. It’s a disabling sicknesses that keeps folks continually working and in a state of distraction. It renders folks…

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