Blog

Read my thoughts on leadership, business, family, and more.
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The Fatal Flaw of Organizational Design
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One of the unique challenges that the CEO of a growth business faces is the need to continually design, and redesign, the organization. As a business scales, so too must…

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3 Leadership Qualities the Pandemic Reinforced
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Life is beginning to return to something resembling normal in the United States. Now that we’re beginning to put the pandemic behind us – hopefully forever – it’s a good…

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3 leadership books
The 3 Books That Have Taught Me the Most About Leadership
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Over the years, I’ve been asked the equivalent of “What’s on your bookshelf?” many times. I always love getting the question. I’m a voracious reader. Some of the most impactful…

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What Should Be on Your Board’s Plate? Make Sure They’re Focused on These 4 Things
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I recently wrote about why building a board early in 3Pillar’s history was a pivotal decision that dramatically accelerated our growth. At 3Pillar and at other companies where I’m a…

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Top 5 considerations when building out a company's board
Top 5 Considerations When Building out Your Company’s Board
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I’m often asked if there is a single decision that has led to 3Pillar’s success more than any other. It’s hard to pinpoint one specific decision from the last fifteen…

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Inclusive Capitalism: recommitting to traditional ideals.
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This past week the Council for Inclusive Capitalism with the Vatican formally launched. I found the announcement exciting. I live my life squarely at the intersection of the business community…

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Nearshore Provider Tiempo to Help Fuel Continuous Global Innovation
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Today 3Pillar announced the acquisition of nearshore software developer Tiempo Development. This acquisition expands our footprint into the Southwest US and Mexico. I am ecstatic to welcome over 400 talented…

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Continuing the Journey: Questions about 3Pillar’s Funding
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This past week 3Pillar announced that we received a strategic investment from CIP Capital. The deal was the result of a deliberate process. We initiated it to provide liquidity to…

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The toughest goals require the smartest strategies.
The toughest goals require these 4 strategies
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The toughest goals require the smartest strategies.

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Gracefully ending client relationships is key to customer experience.
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Customer experience is a top priority for many organizations. Yet, many of these same organizations seem to ignore one of the most critical parts of a customer relationship – bringing…

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