Posts Tagged :

values

Leadership_during_a_pandemic
3 Leadership Qualities the Pandemic Reinforced
1024 576 David DeWolf

Life is beginning to return to something resembling normal in the United States. Now that we’re beginning to put the pandemic behind us – hopefully forever – it’s a good…

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Gracefully ending client relationships is key to customer experience.
1024 734 David DeWolf

Customer experience is a top priority for many organizations. Yet, many of these same organizations seem to ignore one of the most critical parts of a customer relationship – bringing…

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Diversity: How we built a 50% female leadership team
768 384 David DeWolf

Several months ago, my daughter Catherine decided to play dodgeball during lunch with several students from her seventh-grade class. Knowing she was a stellar athlete, one of the boys in…

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How my bad habit sabotaged productivity for my team
680 360 David DeWolf

Over the past 12 years of my career, I have ruined vacations for nearly an entire generation of my employees. Like it or not, as leaders, people watch, and emulate,…

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Purpose and Profit Can and Should Coexist
1024 683 David DeWolf

Too often, our society pits purpose and profit as opposing forces, as individuals pitch their camp in one of two extremes. On one side, purpose-driven zealots rail at the thought…

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Is your purpose statement really just a marketing gimmick?
1024 576 David DeWolf

When Simon Sinek’s Ted Talk, How Great Leaders Inspire Action, went viral, it fueled the resurgence of the purpose-driven organization. Of course, the best practice in corporate development has long…

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bike sharing
Is the Sharing Economy furthering the wealth divide?
1024 682 David DeWolf

I spent a good part of last week at one of my favorite conferences of the year – Fortune’s BrainstormTech conference. The conference brings together executives from the Media, Technology…

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Why reputation matters when it comes to deep personalization
1024 683 David DeWolf

Your reputation matters when it comes to deep personalization In a recent article, Fast Company outlined United’s struggle with deep personalization. The author describes the challenge that Linda Jojo, United’s…

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Why Isn’t Healthcare Like Fire Service?
1024 576 David DeWolf

Like most Americans, I’m frustrated by the ongoing political battle between the left and the right over health care. Yet, in a sense, my schizophrenia as an angry independent that…

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Do You Really Agree or Are You Following the Herd - David DeWolf
Do You Really Agree? Or Are You Following the Herd?
800 531 David DeWolf

Did you quickly take up one of the default positions on the extreme side of the hot topic debates? Why? Do you feel compelled to follow the herd? Why not take your own stance?

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