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The Top 4 Lessons I’ve Learned from Acquisitions

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January 4, 2022

I’ve been involved in a fair share of acquisitions over the years. We recently completed 3 in a span of 8 months, and our first acquisition dates back to 2009.…

How We Built 3Pillar Into a $100MM+ Company

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December 6, 2021

I founded 3Pillar Global, or Three Pillar Software as it was originally called, in 2006. I was the lone employee when I signed the paperwork incorporating the company, and that…

How I Put Principled Leadership Into Practice

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November 29, 2021

I wrote in a recent post about why I believe so strongly that a widescale recommitment to principled leadership is a must. Why is it a must? It’s the best…

Why I’m Passionate About Principled Leadership

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November 15, 2021

People take their cues from leaders, whether those leaders are parents, teachers, coaches, bosses, or politicians. We mirror our leaders’ behaviors, their ways of talking, and even their ways of…

Why Compassion is Greater than Empathy

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November 9, 2021

An awful lot of ink has been spilled on the importance of empathy in the workplace. While being able to put yourself in others’ shoes and experience the world as…

Honoring 9/11 With Action

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September 11, 2021

Today marks the 20th anniversary of 9/11. As you peruse social media, you will see deserving tributes to those who lost their lives, the first responders, and other heroes that…

Why Humility is a Vital Trait for Leaders

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August 31, 2021

As I was preparing for a recent talk on leading by influence, I knew I needed to hit home on why humility is such an important trait in a leader.…

3 Leadership Qualities the Pandemic Reinforced

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June 23, 2021

Life is beginning to return to something resembling normal in the United States. Now that we’re beginning to put the pandemic behind us – hopefully forever – it’s a good…

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Gracefully ending client relationships is key to customer experience.

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April 25, 2019

Customer experience is a top priority for many organizations. Yet, many of these same organizations seem to ignore one of the most critical parts of a customer relationship – bringing…

Diversity: How we built a 50% female leadership team

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March 8, 2019

Several months ago, my daughter Catherine decided to play dodgeball during lunch with several students from her seventh-grade class. Knowing she was a stellar athlete, one of the boys in…