Read my thoughts on leadership, business, family, and more.
How my bad habit sabotaged productivity for my team
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Over the past 12 years of my career, I have ruined vacations for nearly an entire generation of my employees. Like it or not, as leaders, people watch, and emulate,…

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Man sits outside pondering work
Purpose and Profit Can and Should Coexist
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Too often, our society pits purpose and profit as opposing forces, as individuals pitch their camp in one of two extremes. On one side, purpose-driven zealots rail at the thought…

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Is your purpose statement really just a marketing gimmick?
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When Simon Sinek’s Ted Talk, How Great Leaders Inspire Action, went viral, it fueled the resurgence of the purpose-driven organization. Of course, the best practice in corporate development has long…

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bike sharing
Is the Sharing Economy furthering the wealth divide?
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I spent a good part of last week at one of my favorite conferences of the year – Fortune’s BrainstormTech conference. The conference brings together executives from the Media, Technology…

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Why reputation matters when it comes to deep personalization
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Your reputation matters when it comes to deep personalization In a recent article, Fast Company outlined United’s struggle with deep personalization. The author describes the challenge that Linda Jojo, United’s…

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Server looking at customers from afar.
Stay close to your customer, even if it is cliche
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Several years ago I sat with one of my mentors and asked for his advice. He’d been a big-time CEO for several decades, and I felt like all of our…

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Laptop in the woods
4 Counterintuitive Actions That Improve Productivity
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Most of us don’t know how to take a break. Holidays, vacations, and weekends don’t really give us the downtime we need to recharge our batteries, clear our minds and…

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Man in phone
Two tricks for limiting email fatigue
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Email fatigue is one of the most rampant illnesses in America today. It’s a disabling sicknesses that keeps folks continually working and in a state of distraction. It renders folks…

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Why network when you can attend these events?
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I’ve made it no secret that I’m far from the world’s best networker. In fact, as a raging introvert, I struggle to enjoy your typical glad-handing event. I’ll network, but,…

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Engineering Cultures Suck at Product
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I laughed out loud this morning as I read a blog from High Scalability that noted “Engineering First Cultures Suck at Product.” The author couldn’t be more right, and it’s…

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