The Lost Art of Follow Up

I have a confession to make:  I’ve been blown away by the mere fact that within the past 3 days I’ve had two people “follow up” with me.  The first was a thank you note from someone who interviewed with Three Pillar and is hoping to land a position.  The second was removing her name from consideration for a position I had referred her to and wanted to give me a heads up while thanking me for the introduction.
Some may wonder why this is such a big deal.  Others are probably wondering why I this happens so rarely;  I’m wondering the same thing.
I have found the “Follow Up” email to be one of the most useful tools in my business tool shed.  After nearly every external meeting (those meetings I meet with an acquaintance/colleague I do not see on a regular/daily basis), I attempt to send a quick “follow up” email.  If done right, these emails can leave a lasting impression and are a sure fire way of building a good name and network.  Here’s what I recommend you include:
  1. Thank the acquaintance for taking the time to meet
  2. Recap the essence of the discussion
  3. Point out at least one or two things you learned from the meeting
  4. Address any follow up actions you promised or requested

Taking the time to send these emails – preferably within 24 hours (though, within 48 seems to work just as well if the person knows you’re tight for time) – is one way to show others you respect their time and have listened to what they said.  It’s also a great way to document your meetings – it’s significantly more valuable than jotting down a few “after the fact” notes but can accomplish the goal.
As Anthony Robbins, professional coach guru, once wrote, “Success comes from taking initiative and following up….”

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.