Is the Shared Economy furthering the wealth divide?

I spent this a good part of last week at one of my favorite conferences of the year — Fortune’s BrainstormTech conference. The conference brings together executives from the Media, Technology and Information Services sectors to discuss the state of the industry and various tech trends. Every year I feel like I come away with…

Why reputation matters when it comes to deep personalization

Your reputation matters when it comes to deep personalization In a recent article, Fast Company outlined United’s struggle with deep personalization. The author describes the challenge that Linda Jojo, United’s EVP of Technology and Chief Digital Officer has as she sponsors the development of United’s next generation app. “We’re actually trying to arm our employees…

Stay close to your customer, even if it is cliche

Several years ago I sat with one of my mentors and asked for his advice. Having been a big time CEO for several decades, I felt like all of our conversations were steeped in lessons learned. But, this time around I wanted to know what he considered to be the one piece of wisdom he…

4 Counterintuitive Actions That Improve Productivity

Most of us don’t know how to take a break. Holidays, vacations, and weekends don’t really give us the down time we need to recharge our batteries, clear our minds and optimize performance. Many of us tend to stay immersed in our work, checking in and staying abreast of what’s going on “back at the…

Two tricks for limiting email fatigue

Email fatigue is one of the most rampant illnesses in America today. It’s a disabling sicknesses that keeps folks continually working and in a state of distraction. It renders folks nearly incapable of deep thinking and rest. It keeps them continually processing the 57 unread and 5324 unarchived emails sitting in their inbox. I know,…

Engineering Cultures Suck at Product

I laughed out loud this morning as I read a blog from High Scalability that noted “Engineering Cultures Suck at Product.” The author couldn’t be more right and it’s about time that this message becomes mainstream. The reason I decided to build 3Pillar from an independent consultancy into a product development specialist in 2009 is…

CES 2018: Why Your Data is No Longer a Value Proposition

As I recently wrote, the era of IoT as the future has come to an end. Connectivity saturation has arrived and set the expectation for nearly every modern product to be a “connected” product, collecting data about its usage and environment. And this saturation of connectivity has brought about a saturation of data. Nearly every…

CES 2018: IoT is Officially Dead

Take a gander through any technology publication, stop by a technology event, or, dive headfirst into a conversation with your average technologist and you’ll undoubtedly trip over a conversation about the Internet of Things. The idea of connecting devices – not just computers, tablets and phones – but an unlimited variety of “things” to the…

Why Pushing for More is Slowing You Down

One of the worst mistakes software executives make in product development is pushing to maximize velocity. They equate minimizing time to value with going faster, when, in reality, going faster than the team is built to go tends to elongate time to value. (Minimizing time to value is more about releasing early and often). Velocity…

3 Ways to Act, and Act Now

Leadership styles vary greatly when it come to initiating action. Some leaders are quick to move while others deliberate and process. The latter are more analytical and often find themselves in the trap of lettering perfect be the enemy of the good. Given that building momentum and getting a team to move is essential to…